Bauce Tri.ma has had ISO certification since 2001 and recently adapted its Quality Control System to the UNI EN ISO 9001:2008 Standards.
The certified activities include sales, marketing, design and development, supplies, construction, commissioning and assistance for machinery and equipment for the tanning industry.
The aim of certification is to develop, implement and improve the efficiency of the Governance System addressed to continuously improving Customer Satisfaction.
All the personnel are involved in the process of continuous improvement and achieving the goals that are given in the Quality Policy.
All the processes are monitored and controlled through pinpointed actions addressed to achieving the following goals:
The Quality System relies on selecting the right partner suppliers and, therefore, the continuous controls of the quality of the raw materials and components they supply.
The Customers’ contributions are of fundamental importance to achieve the quality goals, because any reason for dissatisfaction is totally analysed by Company management to find and eliminate the cause, implementing the appropriate actions to prevent it reoccurring. The Customer is promptly contacted with precise solutions. Any protests or complaints are considered by us as a further opportunity to improve both our products and services.
Quality Management System certified according to UNI EN ISO 9001:2015.