Services
Bespoke solutions and constant support, all around the world
Bauce Trima is not only synonymous with quality and innovation in leather processing machinery: the company also offers a complete system of after-sales services, designed to ensure production continuity, rapid response times and maximum operational efficiency, wherever the customer is located.
Remote support
Always connected technical support
All Bauce machines can be equipped with a remote connection system that allows specialised technicians to intervene remotely, anywhere in the world.
This technology allows you to:- monitor the status of the machines in real time.
- identify and quickly resolve any anomalies.
- support the customer with advanced diagnostics and targeted interventions.
No downtime
Bauce remote support is designed to minimise downtime, avoiding costs and delays related to unforeseen production downtime. A solution that improves the reliability of the system and protects the company's productivity.
Spare Parts Department
Spare Parts Department: fast, automated, efficient
Bauce Trima has developed an rautomated spare parts department, designed to optimise the management and shipment of components.
Thanks to an efficient and integrated internal system:- every request is quickly taken on
- the customer receives prompt responses
- the availability of spare parts is proactively managed.
Maximum business continuity
The spare parts service is a pillar of Bauce’s reliability: having quick access to the right components means ensuring the continuity of customer production and supporting every technical need with promptness and precision.
Always at the customer's side
Each Bauce machine is part of a system designed to accompany the customer before, during and after installation. With high-level technical support and smart services such as remote support and the spare parts department, efficiency never stops.
